Online Registration

FIVE STAR CUSTOMER SERVICE TRAINING

Dates: October 29, 2019

Meets: Tu from 9:00 AM to 4:00 PM

Location: Business Center

Cost: $0.00

Cancelled: 0

Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.

OBJECTIVES

  • Identify methods of increasing customer satisfaction
  • Discuss moments of truth that occur in the healthcare setting
  • Discuss the importance of meeting customers heart and mind needs
  • Identify the impact of diversity in healthcare
  • Identify techniques for dealing with challenging and emotional customers
  • Fee: $0.00
    Hours:6.00

    Cost: $0.00

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    Business Center

    Customer Service Team

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