FIVE STAR CUSTOMER SERVICE TRAINING
Dates: March 3, 2021
Meets: W from 9:00 AM to 4:00 PM
Location: Hays Medical Center - HR 2 3
Cost: $0.00
Cancelled: 0There are 29 openings remaining at this time.
OBJECTIVES
Identify methods of increasing customer satisfaction Discuss moments of truth that occur in the healthcare setting Discuss the importance of meeting customers heart and mind needs Identify the impact of diversity in healthcare Identify techniques for dealing with challenging and emotional customers
| Fee: | $0.00 |
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| Hours: | 6.00 |
Cost: $0.00
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| None Entered | 0 | / / | No | 0 | / / | Main | No | 1 |
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Hays Medical Center - HR 2 3
Customer Service Team
