FIVE STAR CUSTOMER SERVICE TRAINING
Dates: January 13, 2021
Meets: W from 9:00 AM to 4:00 PM
Location: Hays Medical Center - HR 2 3
Cost: $0.00
Cancelled: 0Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.
OBJECTIVES
Identify methods of increasing customer satisfaction Discuss moments of truth that occur in the healthcare setting Discuss the importance of meeting customers heart and mind needs Identify the impact of diversity in healthcare Identify techniques for dealing with challenging and emotional customers
| Fee: | $0.00 |
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| Hours: | 6.00 |
Cost: $0.00
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| None Entered | 0 | / / | No | 0 | / / | Main | No | 1 |
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Hays Medical Center - HR 2 3
Customer Service Team
